Shipping and Return/Refund Policy

Thank you for choosing Edifyone as your trusted e-commerce destination. We are dedicated to providing you with top-quality products and an exceptional shopping experience. To ensure your satisfaction, please carefully review and understand our Shipping and Return/Refund Policy.

Shipping Policy:

  1. Order Processing: We aim to process your orders as swiftly as possible. Typically, orders are processed within 1-2 business days. During peak seasons, please allow up to 3-5 business days for processing.

  2. Shipping Methods: Edifyone offers various shipping options, including standard, expedited, and express services. Shipping rates and delivery times may vary based on your chosen method.

  3. Shipping Charges: Shipping charges are determined based on the total weight of your order, the selected shipping method, and your location. You can view the shipping cost during the checkout process before finalizing your purchase.

  4. Shipping Destinations: At this time, we ship to customers within the United States and select international destinations. Please consult our website to see the list of eligible countries for international shipping.

  5. Order Tracking: Once your order is shipped, you will receive a tracking number via email, allowing you to monitor the progress of your delivery.

  6. Delivery Times: Delivery times may vary according to your location and the chosen shipping method. Please refer to the estimated delivery times provided during the checkout process.

  7. Damaged or Lost Shipments: In the unlikely event that your order arrives damaged or is lost in transit, please contact our Customer Support team at info@edifyone.com within 10 days of receiving your order, and we will work to resolve the issue promptly.

Return and Refund Policy:

  1. Returns and Exchanges: If you are not entirely satisfied with your purchase, you have the option to return or exchange the item(s) within 30 days of the delivery date. The product must be in its original condition with all tags and packaging. To initiate the return or exchange process, please contact our Customer Support team at info@edifyone.com.

  2. Refunds: Refunds will be processed within 7-10 business days from the date we receive your returned item. The refund will be issued to the original payment method used for the purchase.

  3. Return Shipping: Customers are responsible for the cost of return shipping unless the return is due to an error on our part or a damaged product.

  4. Non-Returnable Items: Please note that personalized or customized items, as well as gift cards, are non-returnable.

  5. Defective Products: If you receive a defective product, please reach out to our Customer Support team within 30 days of the delivery date, and we will arrange for a replacement or refund.

Contact Us:

If you have any questions, concerns, or require assistance with your order or a return, please don't hesitate to contact our Customer Support team at info@edifyone.com.

At Edifyone, we are dedicated to making your shopping experience as enjoyable as possible. Thank you for choosing us, and we look forward to serving you with quality products and exceptional customer service.

Last Updated: October 31, 2023

Purity

Our commitment to purity is unwavering. We meticulously source, craft, and test our products to ensure they meet the strictest standards of safety, consistency, and potency. We believe that in a world filled with noise and uncertainty, Edify remains a beacon of trust and clarity. You can be confident that every product is a testament to our dedication to your well-being, providing you with a pure and uncompromised experience that you can rely on, every time. Join us as we empower consumers to Curate Their Lives!

Innovation

As a pioneering cannabis company, innovation is at the heart of everything we do. We believe that pushing the boundaries of what's possible in the cannabis industry is not just a goal but a responsibility. We are committed to driving progress, from refining cultivation techniques to developing cutting-edge products that enhance the lives of our consumers. Our relentless pursuit of innovation is fueled by a passion to unlock the full potential of this incredible plant and to create a brighter, more sustainable future. With a focus on research, sustainability, and creativity, we're not just shaping the industry; we're redefining it. Together, we're charting a new course for cannabis, one Edification at a time.

Impact

We strive to be a force for positive change. Our mission goes beyond providing premium cannabis products; it's about improving lives and communities. We are dedicated to responsible cultivation practices, sustainability, and supporting social initiatives. We believe in reducing the stigma surrounding cannabis and empowering individuals to make informed choices for their well-being. Through partnerships, education, and a commitment to social responsibility, we're striving to make a lasting impact on the world. Our vision is a brighter, more inclusive future where cannabis enriches lives, fosters wellness, and contributes to a better world for all.